Can I pause or cancel my subscription?Updated 3 months ago

We understand that life is busy and your coffee routine might change too. ☕️ For a temporary break from your Dios Mio Coffee deliveries, you can pause your subscription. This will put your plan on hold for a set period (options might vary) and resume deliveries automatically at the chosen time.   Follow these steps to manage your subscription: 

Log in to your account: Access your Dios Mio Coffee account with your email address and password.  Navigate to "Subscriptions": Once logged in, locate the section dedicated to "Subscriptions" or "My Subscriptions" on your account page.  View and Manage: In this section, you'll find an overview of your active subscription(s), including details like:  Subscription plan (2 weeks/ monthly) | Chosen roast(s) | Delivery frequency | Next delivery date | Delivery Address. Within this section, you can make adjustments to your subscription depending on your needs.  Follow the on-screen instructions to make the desired changes. 

*Please note that for our Subscription service, you can make changes or cancel your order up to 7 days before your subscription cutoff date. If you encounter any difficulties managing your subscription or have questions about skipping deliveries or pausing, feel free to contact our customer support team at [email protected]